Frequently Asked Questions (FAQ) Q. What is your return policy? A. All our items are 100% Satisfaction Guaranteed! If your not completely satisfied with your product for any reason you may return for a refund. Please email us within 10 days of delivery, Full refund issued when item is returned undamaged and in original box. Q. When can I expect my order to arrive? A. All orders are shipped UPS Ground. Delivery is 6 to 10 business days. We send an email with tracking number and scheduled delivery date when shipped. Q. What if my item arrives damaged? A. All items are professionally hand packaged with extreme care and every order is double boxed. We insure all orders when shipped, if it arrives damaged, please email us within 10 days, so we can file the proper claim. A replacement or refund will then be issued. Q. What if I receive a defective item? A. Email us within 10 days, and a prepaid lable will be sent for the return of the defective merchandise and a replacement will be sent. Q. Do you ship internationally? A. Sorry, we only ship to the Continental U.S. Hawaii, Alaska, Puerto Rico, Guam and the Virgin Islands. Q. Do you have rush shipping? A. We offer rush shipping through DHL. Please email us for rush shipping quote. Q. What forms of payment do you accept? A. We accept and prefer PayPal. We also accept money orders, cashiers checks, personal checks, and most major credit cards. Personal checks will delay shipment up to 10 days for the check to clear and total time between sending your check and receiving your order may be up to 3 weeks Q. Is my payment information secure? A. We utilize 128-bit SSL certificates from GeoTrust.  These certificates are installed on all of our secure payment servers to provide the highest level of security.  We respect your privacy and will never share your personal information. Q. How much is shipping and handling? A.Order Subtotal Rate    $0.00 - $9.99  is  $8.50     $10.00 - $24.99  - $10.00 $25.00 - $49.99  - $12.00 $50.00 - $99.99  - $15.00 $100.00 - $149.99 - $20.00 $150.00 - $199.99 - $25.00 $200.00 - $249.99 - $30.00 $250.00 – and Up -  FREE Q. How do I use a promotional code? A. You will be prompted at check-out to enter a promotional code, simply enter the code and the discount will be automatically given. Q. How do I contact you if I have a question? A. We pride ourselves in customer service. We respond to all emails within 24 hours, or you can call our toll-free number 866-605-6561 between 9:00 am and 7:00 pm CST     Amber Glass Star Lantern on Wrought Iron Floor Stand 29 in. High $ 24.95     Asian Theme Glass Hurricane Candle Lantern $ 8.95     Birdcage Candle Lantern Lamp on Verdigris Vine Stand $ 29.95     Black Hanging Moroccan Lantern on Scrollwork Stand $ 11.95     Black Moroccan Style Lantern with Multi-Color Glass Wedding Centerpiece $ 11.95     Black Stagecoach Style Lantern Western Decor $ 7.95     Bronze Finish Exotic Temple Garden Candle Lantern $ 9.95     Bronze Finish Kyoto Candle Lantern $ 14.95     Christmas Angel Candle Lantern $ 6.95     Colonial Style Candle Lantern $ 7.95     Colonial Style Silver Carriage Steel & Glass Lantern $ 14.95     Compact 24 Bulb LED Power Hanging Light Lantern $ 24.95     Contemporary Design Ivory Finish Lighthouse Candle Lantern Nautical Decor $ 14.95     Contemporary Square Matte-Black Candle Lantern $ 19.95     Continental Charm White Fleur De Lis Candle Lantern 16 in. High $ 24.95     Copper Finish Moroccan Design Double Door Lantern $ 12.95     Country Tulips Votive Hanging Candle Lantern Lamp $ 8.95     Creamy White Lacy Lattice Candle Lantern $ 12.95     Creamy White Medallion Lantern Wedding Centerpiece $ 7.95     Desert Star Hanging Candle Lantern $ 11.95     Elegant Laurel Branch Candle Corral Lantern $ 19.95     Elegant Medium White Victorian Design Candle Lantern $ 12.95     Elegant Mirrored Panels w/ Floral Cutouts Candle Lantern use Indoor or Out $ 14.95     Elegant Silver Finish Scrollwork Candle Lantern $ 19.95     Elegant Small White Victorian Design Candle Lantern $ 7.95     Emerld Green Glass Moroccan Style Candle Lantern $ 7.95     Enchanted Royal Purple Amethyst Lantern Pewter Finish $ 16.95     Exotic Amber Pedestal Candle Lamp Lantern $ 19.95     Exotic Arabian Design Amber Candle Lantern $ 24.95     Exotic Azure Blue Pedestal Candle Lamp Lantern $ 19.95     Exotic Hanging Moroccan Lantern $ 12.95     Exotic Matte Black Moroccan Style Tower Candle Lantern $ 11.95     Exotic Moroccan Style Black Lattice Candle Lantern $ 12.95     Exotic Moroccan Style Blue Serenity Hanging Lantern Candle Lamp $ 11.95     Exotic Moroccan Style Emerald Green Serenity Hanging Lantern Candle Lamp $ 14.95     Exotic Moroccan Style Hanging Beaded Candle Lamp $ 29.95     Exotic Multi-Color Panels Pedestal Candle Lantern Lamp $ 16.95     Floral Hanging Votive Candle Lantern Lamp $ 8.95     Free Standing Amber Glass Table Lantern $ 11.95     French Chateau Old World Amber Hanging Candle Lamp $ 19.95     Frosted Glass Lookout Lighthouse Candle Lamp Lantern $ 11.95     Garnet Red Glass Moroccan Style Candle Lantern use Indoors or Outdoors $ 14.95     Giant White Lacy Cutout Medallion Lantern 25 in. Tall $ 39.95     Giant-Size Jet Black Medallion Lantern over 2 Feet Tall $ 39.95     Glossy Midnight Black Garden Candle Lantern $ 19.95     Hanging Five-Pointed Star Metal & Glass Lantern $ 11.95     Hanging Moroccan Amber Teardrop Candle Lantern $ 19.95     Hanging Moroccan Style Star Candle Lantern $ 39.95     Hanging Multi-Color Evening Star Lantern on Stand $ 16.95     Hanging Mystical Moroccan Purple Glass Candle Lantern $ 9.95     Hanging Red Glass Star Candle Lantern Iron & Glass $ 11.95     Hanging Tabletop Morocco Style Blue Glass Lantern $ 7.95     Indoor or Outdoor Asian Pagoda Iron Candle Lantern $ 14.95     Ivory Cottage Candle Lantern w/ Stand Candle Included $ 14.95     Ivory Flower Tower Moroccan Style Hanging Lantern 20'' High with Chain $ 11.95     Ivory Scrollwork Moroccan Candle Lantern Wedding Centerpiece $ 11.95     Ivory Wrought Iron Birdcage Candle Lamp Lantern $ 8.95     Lacy Ivory Multi-Color Panes Candle Lantern Lamp $ 16.95     Lacy Sapphire Blue Hanging Lantern on Stand $ 13.95     Large Black Stagecoach Style Lantern Western Decor $ 29.95     Large Cutwork White Garden Lantern Wedding Centerpiece $ 19.95     Large Ivory Glass Candle Lantern Wedding Centerpiece $ 8.95     Large Lacy Ivory Moroccan Candle Lantern Wedding Centerpiece $ 17.95     Large Midnight Black Medallion Candle Lantern $ 29.95     Large Moroccan Amber Square Candle Lantern $ 19.95     Large Multi-Color Glass Panels Moroccan Hanging Candle Lantern 18 in. High $ 24.95     Large Sleek Contemporary Candle Lantern 17 in. High $ 29.95     Large Sleek Contemporary Silvertone Finish Manhatten Candle Lantern 20 in. High $ 24.95     Matte Black Colonial Style Candle Lantern Lamp $ 9.95     Matte Black Lacy Cutouts Candle Lantern Frosted Glass $ 8.95     Matte Black Moroccan Style Birdcage Candle Lantern $ 11.95     Matte Black Multi-Color Rainbow Candle Lantern $ 8.95     Matte White Contemporary Colonial Style Candle Lantern $ 9.95     Mesh of Tiny Bubbles Hanging or Tabletop Indoor or Outdoor Candle Lantern $ 12.95     Mini Snowman LED Light Up Lantern Christmas Decor $ 5.95     Moroccan Market Design Tabletop/Hanging Candle Lantern $ 14.95     Moroccan Style Amber Gothic Tower Candle Lantern 22 in Tall $ 12.95     Moroccan Style Candle Lantern $ 7.95     Moroccan Style Lacy Cutouts Golden Lantern $ 7.95     Moroccan Style Multi Color Glass Lantern $ 14.95     Moroccan Style Yellow Glass Hanging Tabletop Lantern $ 9.95     Ocean Blue Moroccan Style Candle Lantern $ 9.95     Off-White Lacy Garden Gate Lantern Wedding Centerpieces $ 16.95     Petit Moroccan Style Candle Lantern $ 7.95     Red & White Filigree Wax & Glass Shadow Candle Lantern $ 16.95     Red Glass Moroccan Style Lacy Cutouts Candle Lantern $ 7.95     Romantic Frosted Floral Hurricane Candle Lamp Wedding Centerpieces $ 9.95     Rust-Free Wrought & Cast Iron Pagoda Garden Lantern $ 39.95     Rustic Brushed Silver Finish Contemporary Square Candle Lantern Centerpiece $ 19.95     Rustic Burnished Bronze Finish Contemporary Square Candle Lantern Centerpiece $ 19.95     Scenic Stained Glass Lighthouse Solar Powered Lantern $ 29.95     Set of 3 Touch Light Lanterns Use Indoors or Out $ 12.95     Set of Two White Railroad Candle Lanterns $ 11.95     Sleek Contemporary Design Distressed Ivory Candle Lantern Wedding Centerpieces $ 19.95     Small Ivory Hanging Tabletop Candle Lantern $ 4.95     Small Rainbow Delight Morocaan Marketplace Style Candle Lantern $ 9.95     Small White Square Garden Candle Lantern Wedding Centerpiece $ 5.95     Solar Garden Scrollwork Wall Mount Lantern Light $ 29.95     Solar Powered Outdoor Patio Carriage Lantern $ 29.95