If your return is not in original condition, we do reserve the right to refuse the return. We will not refund shipping costs on returns.
To be eligible for a replacement, you must send an email with photos of the damage. The replacement must be initiated within 30 days of receipt. To start your replacement please email us at email@example.com and include your Order Number and images of the damage. Please title your email "Replacement Needed."
Once we receive your request for replacement, we will send you an email to notify you to let you know the request is received and replacement has been sent with the tacking number.
Return Policy for Bedding and Area Rugs
If you are not pleased with your purchase, simply ship it back to us within 30 days of receipt for a full refund of your purchase price. We must receive your returned purchase within 30 days of receipt in order to issue a refund. Item(s) must be in its original package. Has to include your name and reason for the return included with the return! Item(s) must be shipped in a box. Do not attach anything to the original manufactures packaging. Removing the linens from the package to inspect the color and feel the wonderful fabric is fine. If for some reason the color or feel are not right for you (remember they will be lightly starched before they are washed for the first time), simply slip them back into their packaging and contact us for a RA# and return shipping address.
We cannot accept returns of merchandise that are used, laundered, or soiled. Items that are special ordered are not returnable. Health department regulations do not permit us to accept open packages of bedding including: sheets, duvets, mattress pads, pillowcases, and pillows for refund or credit.
If your order contains bed sheets or duvet cover set, these are only returnable if they have not been removed from zippered package. Orders with Bed sheets or Duvet Cover Sets that have been unfolded and/or washed are not returnable.
This product includes an original manufacturer's limited warranty. We do not and cannot accept any responsibility or liability for the condition, duration, or extent of such warranties. All customer questions and inquiries about warranties or repair should be directed towards the original manufacturer.
If we are out of inventory on an item that is eligible for replacement we will refund your order in full.